Initiatives for Human Resources

Basic Approach to Human Resources

Our corporate identity is "Contributing to the realization of a healthy society through the latest optimal medical device technologies". To realize this philosophy, we have set our vision of the ideal human resources as "people who can think and act on their own, people who are sincere and never lie".

We also consider it important to have a professional mindset to learn new things proactively and improve personal perceptions, as well as a mind that is not individualistic and respects teamwork.

In our Compliance Guideline, which is shared with all employees, we clearly state "Respect for Human Rights," "Spirit of Cooperation," and "Spirit of Independence" in order to create a healthy internal working environment in which employees can work with peace of mind.

The "Respect for Human Rights" states that we recognize each other as individuals, and in accordance with the basic spirit of respect for human rights, we are committed to creating a working environment that ensures mental health and eliminates any discrimination or harassment (including sexual harassment and power harassment).

Basic Data on Human Resources

Unit FY 2018 FY 2019 FY 2020
Number of employees (consolidated) people 932 1,074* 1,167*
 Men people 654 775 779
 Women people 278 299 388
Ratio of female employees % 30 28 33
Number of employees (Non-consolidated) people 850 995* 995*
 Men people 642 760 759
 Women people 208 235 236
Ratio of female employees % 24 24 24
Average age (non-consolidated) years old 39.0 39.2 39.9
 Men years old 40.2 40.5 41.2
 Women years old 35.2 35.5 36.2
Average years of service (Non-consolidated) years 8.5 8.9 9.6
 Men years 9.5 9.9 10.5
 Women years 5.7 5.9 6.8

* including seconded employees

Efforts to Support the Activities of Diverse Human Resources

Initiatives in Recruitment

We constantly hire both candidates from the same and different industries, not only when hiring new graduates every year, but also when hiring mid-career workers. We need a diversity of human resources to make up a well-balanced team, with mid-career workers from the same industry as specialists, and those from the different industries as new inspiration, so that we can continue to take on new challenges.

We are also looking for people who can work in the global field, regardless of nationality or whether they are new graduates or mid-career workers, as opportunities to do business with overseas companies are increasing.

On the other hand, since we have offices all over Japan, we have introduced the specified region work system and the specified duty work system since 2018, and try to recruit in accordance with various needs.

Promotion of Active Participation of Female Workers

Currently, the ratio of female employees in our company is about 25%.Due to the characteristic of the industry that there are only a few females engaged, the number of the female employees tends to be remarkably low, especially in the sales department. At present, there is only one female in the board of directors and only a few women are in management positions.

We realize that it is important to achieve a ratio of men and women within the company close to that of society in terms of diversity awareness. Therefore, in order to actively hire female candidates in the new graduate recruitment process, we are promoting initiatives such as providing information for women on the recruitment page of our website. Basically, we perform unbiased evaluations regardless of gender, and we aim to ensure that female employees step up without discrimination and that the ratio of male and female employees in the management level will be equal in the future.

In April 2018, we established an on-site childcare center at Medical Technology Park so that workers mainly involved in production can work with peace of mind, and we make efforts to create an environment where women can work comfortably in terms of both hardware and software.

 Heart Park Childcare Center

Heart Park Childcare Center

Maternity and Childcare Support System

We have systems to support childbirth and childcare, including maternity leave, maternity leave for spouses, childcare leave, and a system of reduced working hours for childcare. If necessary, we lend laptops and other equipment to employees during their childcare leave so that they can communicate with the office.

The rate of employees returning to work after childcare leave is almost 100%, and we provide support for them to continue to work after returning.

Initiatives for Work-Life Balance

As a part of initiatives to ensure an appropriate work-life balance, the human resources department continues management of overtime hours.

In the last three years, overtime hours have been lower than the same month of the previous year every month, and the average overtime hours have decreased by 23% over the past five years. We have introduced RPA (Robotic Process Automation) for some operations to improve operational efficiency.

We are also implementing flexible working hours system and teleworking system.

Long-Term Leave Support System

We have introduced the long-term leave support system (Group Long Term Disability Insurance = GLTD) as a part of our employee benefit program. This system compensates for the loss of income in case an employee is unable to work for a long period due to sudden illness or injury, and helps to create an environment in which employees can focus on medical treatment without financial worries.

Medical Security System

Cancer has become a disease that can be cured through outpatient treatment, as the medical technology advances.

We have taken out medical insurance to cover the costs of hospitalization and treatment for cancer, and support the employees to take cancer treatment without leaving the job.

We have also introduced a system for all employees, including full-time and part-time staff, to cover hospitalization and surgery expenses for injuries caused by accidents during work and private life, as well as those caused from illnesses.

Initiative for Employment of People with Disabilities

We are continuously recruiting people with disabilities throughout year, mainly in our administrative department. Due to the characteristic of our business, we often receive inquiries from people who use artificial blood vessels and pacemakers.

We are committed to employing people with disabilities at a rate always exceeding the statutory rate, and strive to create a work environment in which each employee can take advantage of his or her strengths.

As of April 1, 2021, the employment rate of people with disabilities is 2.59%, which is higher than the statutory rate, but we will continue to promote the stabilization of employment and the improvement of the work environment.

Utilization of Senior Human Resources

In order to accommodate the shortage of workers due to the declining birthrate and aging population, we have introduced a system of extending the retirement age to 65 with the aim of utilizing senior human resources.

Consideration for Sexual Minorities

Although we have not established any rules or regulations specific to the consideration of sexual minorities, we are committed to take appropriate measures as necessary based on ''Respect for Human Rights'' as stated in the ''Compliance Guideline'' which is disseminated to all employees.

In some of the offices, we are taking initiatives such as installing unisex restrooms.

Initiatives in Education, Training and Evaluation

Education and Training System

Since we deal with medical equipment that directly affects lives, each employee is required to acquire specialized knowledge about products and commodities, and to use the knowledge to accurately communicate with medical professionals.

Therefore, employees are trained to acquire knowledge about the functions of products and the diseases, after joining the company. Also, we also provide opportunities to learn about the market characteristics of each product and related subjects such as treatment methods.

Furthermore, through the e-learning system, employees can freely select and take courses they wish to self-develop from a menu, in addition to a requirement of certain courses throughout the year.

We also hold internal study sessions and doctors' seminars to support the acquisition of knowledge on medical devices and technologies, which are constantly advanced. In addition, we have opportunities to obtain the latest information by participating in domestic and international medical conferences and training at foreign manufacturers.

For expatriate employees, we provide language training support. Additionally, we subsidize the cost of external training and seminars to acquire the knowledge necessary for duties.

Major Training Programs by Stages

  • New employee training (soon after joining the company)
  • Follow-up training (after one year of employment)
  • Professional career training (around age 30)
  • Team building training (early to mid-30s)
  • Training for enhancing problem-solving skills (mid to late 30s)
  • Personnel appraiser training (after promotion to a management position)
  • Senior manager training (after promotion to general manager)

Personnel Evaluation System

We have introduced a multifaceted evaluation process in FY2019. Evaluation is conducted on line managers by their subordinates and some of their colleagues to assess their job performance and attitude as leaders.

We believe that we can understand an employee more multilaterally by evaluating from various perspectives of the employees who work together.

In the future, we intend to reflect these evaluations in our personnel and organizational planning.

Employee Satisfaction Survey

We conduct an annual employee satisfaction survey for all employees in November.

Employees answer a questionnaire-style "communication sheet" on the intranet, with their names on it. In addition to the level of satisfaction with the company and their work, the survey also includes questions on harassment, workload, health, and other issues, to obtain a multifaceted response.

The results of the survey are reported to the board of directors, and are also used as a reference for personnel system, organizational changes, and personnel transfers.

In addition, through the "self-reporting system," opportunities are provided for employees to take on challenges in other departments and occupations, such as sales to marketing, development and manufacturing, pharmaceutical affairs, or administration.

Initiatives to Support Employees’ Safety and Health

Occupational Safety and Health

In our rules of employment, we require our employees to "keep themselves healthy and strive to perform at their best during working hours".

In terms of occupational health and safety, the human resources department plays a central role in promoting occupational health and safety in cooperation with other departments.

Safety management is particularly prioritized at development and manufacturing facilities, and no serious accidents have occurred so far.

Initiatives for Safe Driving

Since our sales activities require us to drive cars, we are committed to enhancing awareness of safe driving.

Telematics terminals and drive recorders are installed in the company-owned cars to monitor the driving conditions, and to keep track of speed and other data. If a driver breaks the regulations, he or she will be subject to an internal suspension, and employees are instructed to refrain from sales activities that exceed 5,000km of driving distance per month for health management purposes.

Moreover, accident-free awards and SD card awards are presented to motivate employees for safe driving.

We are considering including eco-driving in the evaluation of awards as well in the future.

Initiatives for Health Management

JLL Health Declaration

Our corporate identity is "Contributing to the realization of a healthy society through the latest optimal medical device technologies". We believe that the realization of this corporate identity is achieved by employees and their families who are healthy and full of vitality in terms of both physically and mentally. We place the highest priority on the health of our employees and their families, and will promote the following initiatives.

  1. 1. JLL is committed to maintain and promote the health of its employees as an important management theme, and aims to create an organizational culture that prioritizes health and safety.
  2. 2. JLL provides an environment in which employees can work healthy in terms of both physically and mentally.
  3. 3. JLL supports the promotion of health of our employees and their families.

Japan Lifeline Co., Ltd. President and CEO

Keisuke Suzuki

Background and Purpose of JLL Health Declaration

Based on the idea that it is important for the JLL Group to create an environment in which employees can work healthily as it pursues corporate activities, JLL has issued Health Declaration to clearly state the importance of supports for the maintenance and promotion of health of employees and their families as an important management issue. One of our priority goals is to encourage employees to undergo physical examinations from a young age (mainly around 30 years old), which lead to early detection and treatment of diseases. In addition, we encourage lifestyle improvement and medical consultation in cooperation with industrial physicians to maintain and improve the health of employees.


We promote health management through active exchange of opinions, grasp and analysis of health-related data, planning and implementation of measures, as well as evaluation and improvement, mainly by members of the health and safety committee, including human resources and general affairs departments and the industrial physician, with the president and CEO as the chief executive. Furthermore, we implement company-wide health management measures by proactively cooperating with the health insurance association and reporting to the board of directors and the management meeting as necessary.

Specific Activities

<Management Initiatives>

Matters related to employee health are shared with management and department leaders for prompt planning and implementation of measures.

<Initiatives for Work-Life Balance>

We have adopted remote working, flextime, and staggered work hours, with the aim of "creating a more comfortable working environment for employees while ensuring their private life is fulfilled."

In addition, we also strive to create a work environment that encourages employees to use leave systems, such as childcare leave. Moreover, we take measures to reduce overtime hours, which include establishing no-overtime days, and conducting personnel evaluations based on performance during working hours.

<Implementation of Stress Check Test>

Stress check tests are conducted annually for all employees, and we take prompt action if there is any problem to ensure a healthy working environment.

<Interview with Industrial Physician>

Counseling services are encouraged for employees and applicants who are considered to have lifestyle problems.

<Measures against Infections>

We promote the prevention of infections within the company by requiring employees who have a risk of exposure to blood or body fluids in the medical field, such as sales representatives and marketing staff, to be tested for hepatitis B and C viruses.

<Maintenance of Office Environment>

To maintain and improve our health, reduce stress and refresh employees, we have introduced standing meeting rooms, a training room and balance balls, trying to provide a working environment where motion becomes a part of daily work.